These Terms and Conditions govern your use of the e98nn platform. By registering an account, logging in, making a deposit, or placing a bet on e98nn, you confirm that you have read, understood, and agreed to be bound by every provision set out below. Please read this document carefully before using any service on e98nn.
For the purposes of these Terms and Conditions, the following definitions apply throughout the entire document:
By accessing the e98nn platform in any manner — including but not limited to browsing the website, creating an account, completing the e98nn login process, making a deposit, claiming a bonus, placing a bet, or downloading any associated application — you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety.
Your continued use of the e98nn platform following any amendment to these Terms and Conditions constitutes your acceptance of the revised terms. e98nn recommends that you review this document periodically to remain informed of the current terms governing your use of the platform.
3.1 Minimum Age
The e98nn platform is strictly available to individuals who are at least 21 years of age at the time of registration and throughout the period of their account's existence. Individuals under 21 years of age are strictly prohibited from registering an account, making deposits, placing bets, or accessing any paid service on the e98nn platform.
3.2 Age Verification
e98nn reserves the right to request identity documents from any Player at any time to verify that the Player meets the minimum age requirement. Documents that may be requested include but are not limited to: a valid Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued photo identification. Failure to provide satisfactory documentation within the timeframe specified by e98nn may result in suspension or permanent closure of the account and forfeiture of any pending withdrawals.
3.3 Geographic Eligibility
Players are solely responsible for determining whether their access to and use of the e98nn platform is lawful in their jurisdiction. e98nn makes no representation that access to the platform is legal in all locations. By using the platform, you confirm that online gaming is not prohibited under the laws applicable to you.
3.4 Single Account Policy
Each Player is permitted to maintain only one active account on the e98nn platform. The creation of multiple accounts, whether using the same or different personal details, is strictly prohibited. Any duplicate accounts identified by e98nn may be closed immediately, with balances forfeited at e98nn's sole discretion.
4.1 Registration Requirements
To access real-money services on e98nn, a Player must complete the registration process and create an account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, valid email address, Pakistani mobile number, and any other information requested by e98nn. Providing false, misleading, or incomplete information during registration constitutes a material breach of these Terms and Conditions.
4.2 Account Security
You are solely responsible for maintaining the confidentiality of your e98nn login credentials, including your username and password. You must not share your login details with any third party. e98nn will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact e98nn support immediately.
4.3 Know Your Customer (KYC)
e98nn operates a mandatory KYC process. Players may be required to submit identity verification documents at any stage — including at registration, prior to processing a withdrawal, or upon reaching specified deposit thresholds. KYC documentation may include government-issued photo ID, proof of address (utility bill or bank statement dated within three months), and proof of payment method ownership. Accounts that fail KYC verification may be restricted or closed, and unverified withdrawals may be withheld pending successful verification.
4.4 Account Closure by Player
A Player may request closure of their e98nn account at any time by contacting support via live chat or email at [email protected]. Prior to closure, all pending wagers will be settled and any remaining real-money balance will be returned via the Player's registered payment method, subject to satisfactory KYC completion.
5.1 Deposit Methods
e98nn accepts deposits in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Minimum and maximum deposit limits are displayed within the Player's account cashier at the time of transaction. e98nn does not charge fees on deposits, though your payment provider may apply their own transaction charges.
5.2 Withdrawal Processing
Withdrawal requests are processed to the same payment method used for the corresponding deposit wherever possible. e98nn targets withdrawal processing within 20 minutes for JazzCash and EasyPaisa transactions, though processing times may vary depending on the payment provider and the volume of pending requests. Bank transfer withdrawals via HBL, UBL, or Meezan Bank may take one to three business days.
5.3 Withdrawal Conditions
The following conditions must be met before a withdrawal request will be processed:
5.4 Currency
All transactions on e98nn are conducted in Pakistani Rupees (PKR). e98nn is not responsible for any currency conversion fees or exchange rate differences applied by third-party payment processors.
6.1 General Bonus Terms
All bonuses and promotional offers made available on the e98nn platform are subject to specific terms and conditions that are displayed alongside each offer at the time of claiming. In the event of any conflict between the specific promotion terms and these general Terms and Conditions, the specific promotion terms shall prevail.
6.2 Wagering Requirements
Unless otherwise specified, bonus funds credited to a Player's account are subject to a wagering requirement before any associated winnings may be withdrawn. The applicable wagering multiplier, eligible games, and time limits are stated on each promotion page. Bets placed on certain game categories — including but not limited to certain table games and live dealer games — may contribute at a reduced rate or not at all toward wagering requirements.
6.3 Bonus Abuse
e98nn operates a strict zero-tolerance policy toward bonus abuse. Any Player found to be exploiting bonuses — including through the use of low-risk betting strategies designed to fulfil wagering requirements without genuine gameplay risk, creating multiple accounts to claim the same promotion, or any other form of promotional manipulation — will have their bonus funds and associated winnings forfeited, and their account may be permanently closed.
6.4 Expiry
Bonus funds that are not used within the validity period stated on the relevant promotion will expire and be removed from the Player's account automatically. e98nn is not obligated to provide notice prior to bonus expiry.
7.1 Game Rules
Each game available on the e98nn platform — including cricket betting markets, slot titles, live dealer tables, fishing games, and crash games — is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing real-money wagers.
7.2 Bet Acceptance
e98nn reserves the right to refuse, limit, or void any bet placed on the platform at its sole discretion. Circumstances in which a bet may be voided include but are not limited to: system errors, incorrect odds display, manifest errors in game data, or evidence of fraud. In the event of a void bet, the original stake will be returned to the Player's account balance.
7.3 Sports Betting Settlement
Cricket betting markets and all other sportsbook markets on e98nn are settled in accordance with the official result declared by the relevant governing body (e.g., the International Cricket Council, Pakistan Cricket Board, or other recognised sports authority). In cases of dispute, e98nn's settlement decision is final.
7.4 Technical Malfunctions
In the event of a software, hardware, or connectivity malfunction that interrupts or affects the outcome of a game or bet, e98nn will take reasonable steps to resolve the issue fairly. e98nn does not guarantee uninterrupted access to the platform and shall not be liable for losses arising from technical disruptions beyond its reasonable control.
The following actions are strictly prohibited on the e98nn platform. Engaging in any of the following may result in immediate account suspension, permanent closure, and forfeiture of all balances:
e98nn is committed to promoting safe and responsible gaming across all its products and services. The platform provides a suite of responsible gaming tools accessible directly from within every registered Player's account settings:
Gambling should remain an enjoyable leisure activity. If you believe your gambling is causing harm to yourself or others, e98nn strongly encourages you to use the self-exclusion tool and to seek help from qualified support services. For further guidance, please visit our Responsible Gaming page. The e98nn platform is strictly for Players aged 21 and above.
All content published on the e98nn platform — including but not limited to the e98nn brand name, logo, website design, software, graphics, text, game interfaces, and all other materials — is the exclusive intellectual property of e98nn or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. No Player may copy, reproduce, distribute, publicly display, modify, reverse-engineer, or create derivative works from any content on the e98nn platform without the prior written consent of e98nn.
e98nn collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account on e98nn, you consent to the collection and use of your personal data as described in the Privacy Policy.
e98nn implements industry-standard security measures — including 256-bit SSL encryption and two-factor authentication — to protect Player data. However, e98nn cannot guarantee the absolute security of data transmitted over the internet and Players access the platform at their own risk with regard to data transmission security.
To the maximum extent permitted by applicable law, e98nn shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of or inability to use the e98nn platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
e98nn's total aggregate liability to any Player in respect of any claim arising under these Terms and Conditions shall not exceed the total real-money deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim.
e98nn makes no warranty, express or implied, regarding the fitness of the platform for any particular purpose, uninterrupted availability, or the accuracy of any information displayed on the platform including odds, scores, or statistics.
e98nn reserves the right to suspend or permanently terminate any Player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination, any real-money balance remaining in the account will be returned to the Player via their registered payment method, provided no fraud or policy violation has been identified. Bonus funds will be forfeited upon account termination regardless of the circumstances.
e98nn reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, e98nn will provide notice to Players via their registered email address or via a prominent notice on the platform. Non-material changes may be made without prior notice.
The date of the most recent revision is displayed at the top of this document. Your continued use of the e98nn platform following any revision constitutes your acceptance of the updated Terms and Conditions. If you do not agree with any amended terms, you must discontinue your use of the platform immediately.
These Terms and Conditions shall be governed by and construed in accordance with applicable international gaming regulations. In the event of any dispute arising between a Player and e98nn, the parties agree to first attempt to resolve the matter through good-faith negotiation via the e98nn customer support team.
If a dispute cannot be resolved through negotiation within 30 days of the initial complaint being submitted, either party may refer the matter to binding arbitration in accordance with the rules of a mutually agreed arbitration body. The language of arbitration shall be English.
Nothing in this clause shall prevent e98nn from seeking urgent injunctive or other equitable relief in any competent court where necessary to protect its legitimate business interests.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the e98nn platform, please contact the e98nn support team through the following channels:
When submitting a complaint, please include your registered account username, the nature of the issue, and any relevant transaction IDs or dates to allow the support team to investigate and respond efficiently.
The most important points from the e98nn Terms and Conditions, summarised for quick reference.
The e98nn platform is strictly for adults aged 21 and above. Identity verification is mandatory for all withdrawal requests. Underage gaming is prohibited without exception across all games and betting markets.
All transactions are processed in Pakistani Rupees via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. JazzCash and EasyPaisa withdrawals are typically processed within 20 minutes of approval.
All e98nn bonuses carry clearly stated wagering requirements, eligible games, and expiry periods. Bonus terms are displayed before you claim any offer. Bonus abuse results in forfeiture of funds and account closure.
e98nn's mandatory KYC process protects all players on the platform. Identity verification via Pakistani CNIC or passport is required before withdrawals are processed. Your documents are handled under strict data protection standards.
Deposit limits, loss limits, session reminders, reality checks, and self-exclusion are all available free of charge within every e98nn account. The platform actively encourages players to use these tools to maintain healthy play habits.
The e98nn customer support team is available around the clock via live chat. For account, payment, or terms-related queries from players anywhere in Pakistan, the team aims to resolve all issues within the same session where possible.
Our support team is available 24/7 via live chat. You can also explore our FAQ, Privacy Policy, and Responsible Gaming pages for more information about how e98nn operates.
21+ only. Gambling involves financial risk. Please play responsibly. Full terms apply.